Cyber Warfare Project Manager in San Antonio, Texas

Monday, March 26th, 2012 at 4:45 pm  
Comments (3)
Minimum Security Clearance

Secret Clearance

 Location

San Antonio, Texas  78236

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dot Cyber Warfare Project Manager in San Antonio, TexasWorkplace: Not Specified
dot Cyber Warfare Project Manager in San Antonio, TexasTravel: Not Specified
Responsibilities:

This individual will support acquisition teams assessing, evaluating, and integrating multiple complex network and Cyber Warfare products. Responsibilities include:

oInterpreting operational requirements and performing technical assessments.
oSupporting the establishment and refinement of processes to improve the efficiency of product assessment and evaluation.
oProducing documentation to support training and accreditation of products.
oAssisting project managers with the refinement, development, and integration of complex projects.
oManaging multiple projects of small to medium size and complexity.
oThis position will require overnight travel up to 5 trips per year averaging 3 days per trip.

Job Requirements

*This position requires US citizenship and a TS/SCI clearance.

*BS degree and 10 years experience; MS degree and 8 yearsexperience; or PhD and 3 years experience.

*Familiarity with Information Operations (IO), Cyber Warfare (CW), Counter-Cyber, Cyber Attack & Defense activities and the role IO/CW contributes to the overall Air Force mission is required.

*IO/CW projects, operations and activities experience required.

*Must have detailed knowledge of current DoD Acquisition Process and 5000 series processes and policies.

*Must possess the scheduling skills to support/coordinate acquisition, test, and accreditation activities across multiple programs.

*Must have an advanced proficiency utilizing management and communication tools such as Microsoft Office products.

*Must have Linux and Windows operating systems proficiency with installation, configuration, administration, and operation.

*Must have Software Engineering experience; C/C++, Java, Ruby and shell scripting experience desired.

*Must be DCID 6/4 Eligible.

Qualifications:

EDUCATION:

*BS degree and 10 years of experience (at least 3 years in project management);
*MS degree and 8 years of experience (at least 3 years in project management experience);
*or PhD and 4 years of experience (at least 3 years in project management) required.

ADDITIONAL REQUIREMENTS:

*This position requires US citizenship and the ability to obtain a Secret clearance.
*This position may require travel of up to one week per month.

Apply Here : http://www.Click2Apply.net/3kp6ppg

Senior Cyber Analysis Support Specialist at Cyber Squared

Monday, March 26th, 2012 at 3:33 pm  
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Senior Cyber Analysis Support Specialist

Fort Meade, Maryland, United States•REF29N

Company DescriptionCyber Squared Inc., headquartered in Arlington, VA, protects critical information and strengthens network security for organizations targeted by sophisticated cyber adversaries. With a superior understanding of the relevant cyber threats to its clients’ business operations, Cyber Squared’s security intelligence services can determine risk and develop individualized, effective security strategies and processes for risk avoidance. This, coupled with the ability to disrupt sophisticated threats, gives clients an unparalleled ability to characterize and respond to potential cyber attacks, and be more proactive in their day-to-day security operations.

Job DescriptionWill serve as a senior cyber threat analyst conducting all-source analysis of cyber threats in support of full spectrum cyber operations. Analyze intelligence reporting and technical data, identify exploitation opportunities, and interpret analytical results. Assist in the development of databases and knowledge repositories on nation state computer network operations (CNO) capabilities, intentions and vulnerabilities. Track behavioral analysis and characterization of adversarial decision processes, technological dependencies, and social network connections. Develop end-product reports, presentations, and other analytical products for tactical and strategic decision makers. Exhibit competence with current CNO tools/databases/processes used for client missions. Possess an in-depth knowledge of digital networks and telecommunications methods. Will serve as the Subject Matter Expert in one or more fields associated with intelligence analysis or computer network technologies. Excellent oral and written skills to produce technical intelligence reports.

QualificationsRequired Education/Experience:

  • B.S. Comp Science, related degree, or equivalent experience
  • Must have at least 6+ years experience in Computer Security or Intelligence Analysis, or 3 years with a technical degree
  • Work experience must include 3 years within the DoD/IC
  • One or more of the following certifications: Security+, Network+, GCIA, GCIH, CISSP

 

Preferred Experience With the Following Toolsets/Capabilities:

  • Analyst Notebook
  • ANCHORY/MAUI
  • PINWALE
  • XKEYSCORE
  • TUNINGFORK
  • CROSSBONES

Additional InformationClearance: Must have a current TS/SCI clearance with CI polygraph; ability to obtain a Full Scope Polygraph

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MCIRT Cyber Intel Analyst – RC at MANDIANT in Redwood City, CA

Monday, March 26th, 2012 at 3:14 pm  
Comments (4)
If you have a strong analytical background, practical experience in cyber intelligence reporting, and are looking to be at the forefront of threat intelligence, then we want to hear from you!

 

SUMMARY OF JOB DESCRIPTION
Join MANDIANT as an Intelligence Analyst and become part of a rapidly growing and successful organization focused on today’s emerging cyber security threats. The successful candidate should be an independent, solution oriented individual who is skilled in using data to solve analytical problems and is adept in satisfying intelligence requirements under tight deadlines.

 

ESSENTIAL RESPONSIBILITIES

 

  • Support all analysis activities that fall under MCIRT including: attacker campaign analysis; frequency and trending analysis; predictive attacker/victim relationship models; dashboards for internal executives and clients
  • Develop raw and technically reviewed information into objective facts and supportable conclusions
  • Evaluate information collections for viable threat intelligence
  • Convey both verbally and in writing importance and relevance of findings
  • Secure additional sources of threat intelligence as needed

 

REQUIRED SKILLS

 

  • Ability to deliver succinct and fact-based communications, both verbally and in writing
  • Ability to successfully interface and establish rapport with internal operations personnel
  • Ability to quickly master, simplify and communicate the value proposition of complex subjects
  • Knowledgeable in at least three of the following: information security, information assurance, incident response, proactive services or remediation
  • Understanding of current information security challenges and solutions

 

REQUIRED TECHNICAL SKILLS

 

  • Familiarity with information security, risk management, information assurance and classified environments
  • Extensive MS Office experience (MS Excel, Word, PowerPoint)
  • Ability to perform analysis based on gathered internal sources and open-source collections

 

DESIRED TECHNICAL SKILLS

 

  • Technical background in incident response, computer forensics or network defense techniques
  • Familiarity with evaluating large data stores for patterns or relationships between groups or individuals
  • Experience with SQL/scripting languages

 

EDUCATION & OTHER REQUIREMENTS

 

  • Bachelor’s or equiv. with emphasis on analytical/quantitative work (math/engineering/statistics/business)
  • Minimum of four years of information technology and/or intelligence analysis experience
  • At least 2-5+ years of experience in working with large data sets and performing quantitative analysis
  • Government security clearance preferred
  • Willingness to travel up to 10%

 

LOCATION: Alexandria, VA; Los Angeles, CA; San Francisco, CA

 

*MANDIANT does not sponsor employment-based visas.

Apply Here

Cyber Security Engineer at Cachendo, LLC (Globecomm Services) in Virgina #infosec

Monday, March 26th, 2012 at 3:13 pm  
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Cachendo, LLC a Globecomm company, provides integrated, end-to-end technology consulting, from strategy through implementation. As trusted advisors to government and commercial clients, Cachendo offers expert guidance on complex IT projects requiring keen insight, innovative thinking and commitment to performance.

SUMMARY:
The Cyber Security Engineer with provide engineering and analysis support to our government client.

PURPOSE AND MISSION:
- Coordinate tasks with and provide assessments to the federal external cyber community
- Distribute analysis tasks and identify trends and issues
- Review IDS alerts and network intelligence information
- Perform various forensic activities
- Conduct Reverse Code Engineering to include static and dynamic analysis
- Write and review cyber threat reports on incidents

REQUIREMENTS AND QUALIFICATIONS:
- Bachelor’s Degree in Information Technology, Cyber Security, or other related scientific or technical discipline; or 4+ years of applicable experience may be substituted for the degree
- Secret Clearance Required to Start (TS Preferred) 6+ years of experience in cyber security field required The following certifications are desired but not required: CISSP, Reverse Engineering Malware Certification (GREM), Security Essentials Certification (GSEC), GIAC Certified Incident Handler (GCIH) and GIAC Certified Forensics Analyst (GCFA)
- Experience with Reverse Code Engineering, Network Security, Cyber Threat and Fusion Analysis Familiarity with network protocols and packet captures
- Experience with Wireshark, Snort, and other network level security tools
- Familiarity with Microsoft API and security models
- Forensic analysis experience with EnCase
- Preferred experience with NetWitness Investigator, Ida Pro / Olly Db, and Analyst Notebook

Cachendo offers an exceptional compensation package and a world-class range of benefits!

Interested and qualified candidates should apply on-line at: http://www.globecommsystems.com/about/career.shtml

Cachendo is an equal opportunity/affirmative action employer. We consider all applicants for positions without regard to race, color, sex, national origin, citizenship, age, mental or physical disabilities, veteran/reserve National Guard or any other similarly protected status. We also comply with all applicable laws governing employment practices and do not discriminate on the basis of any unlawful criteria.

If you are a disabled individual or disabled Veteran and require a reasonable accommodation in applying for any posted position, please contact us at (240) 553-9434.
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dot Cyber Security Engineer at Cachendo, LLC (Globecomm Services) in Virgina #infosec5+ yrs experience
dot Cyber Security Engineer at Cachendo, LLC (Globecomm Services) in Virgina #infosecEmployee
dot Cyber Security Engineer at Cachendo, LLC (Globecomm Services) in Virgina #infosecIndustry Category: Security-Network Management		 Compensation
Unspecified annual salary
Unspecified hourly wage.

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Subject Matter Expert – Virtual Cyber Security Bachelor of Science #jobs #job

Monday, March 26th, 2012 at 3:11 pm  
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Job Title
Subject Matter Expert-Virtual, Cyber Security
Location
Virtual,
Job Description

Subject Matter Expert- Virtual
Cyber Security Bachelor of Science
Rasmussen College

The Company:

An innovator of higher education, Rasmussen College is a career-focused, private college that specializes in offering the most in-demand degree programs in a highly supportive, student-centered educational environment. Rasmussen College offers market-relevant programs from the certificate and diploma level through the associate’s and bachelor’s level online and across its 22 campuses in the Midwest and Florida to more than 15,000 students. By combining its expertise in career development with high academic standards and with unparalleled student support services, graduates of Rasmussen College leave with the most up-to-date knowledge, the skills that employers look for, and the tools to succeed in their chosen field. Since 1900, the primary focus at Rasmussen College has remained constant: student achievement is of the upmost importance, the employer who hires its students continues to be a valued partner, and Rasmussen College is dedicated to being a primary contributor to the growth and development of the communities it serves. To our employees, we offer the opportunity to develop professionally in a forward-thinking, spirited and entrepreneurial growth environment; the opportunity to be part of creating a business, curriculum or program; and the satisfaction that hard work is rewarded with more than excellent salary and benefits, but also with the gratification that every Rasmussen College employee ultimately has a meaningful impact on our students, the businesses who hire them and the communities we collectively serve.

Reporting Relationships:

Subject Matter Experts will be assigned to collaborate with an Instructional Designer. Instructional Designers are members of the Curriculum Development Team and report to the Director of Curriculum Development.

Responsibilities:

Subject matter experts create an exciting teaching and learning environment by creating original content for online courses. Subject matter experts leverage his/her experience and knowledge of their field to set the stage for the success of these career-oriented students. Through creating course content that will truly fulfill the educational needs of every student; Subject Matter Experts will contribute to the college by creating an overall positive experience for students of Rasmussen College.

Typically, the content development process takes about 12-14 weeks, and the compensation is based upon subject matter expertise. Course developments may take an average of 5 -8 hours weekly.

Additional responsibilities include:

  • Producing original instructional materials for online learning
  • Delivering content using the appropriate templates
  • Delivering the content in a timely manner
  • Participating in regular review sessions with an instructional designer
  • Being an available resource throughout the entire course development process

Curriculum Needs:

For the Winter 2012 development term, beginning in August

Requirements:

  • Master’s degree in Management Information Systems or Information Security or Network Administration or Security
  • Experience in information or network security, or information assurance along with disaster recovery planning

Rasmussen is committed to the policy that all persons shall have equal access to its programs, facilities, and employment without regard to race, color, creed, religion, national origin, sex, age, marital status, disability, public assistance status, veteran status, or sexual orientation

Contact: rassme@rasmussen.edu

Cyber Information Security Specialist in Fort Greely, AK

Monday, March 26th, 2012 at 3:09 pm  
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2012-217-LA: Cyber Information Security Specialist – Fort Greely, AK
Location AK, Ft. Greely
Schedule Full Time
Job Responsibilities
Cyber Information Security Specialist (CISS) must be able to provide Security Discipline Management and Execution for fielded assets. The candidate performs duties of lead Computing Security Specialist for Information Systems on a Prime contractor team for classified computer operations. Responsibilities including auditing of all classified systems, oversight of audits, user account management, user training requirements, system access controls, metric collection and reporting, Incident Response (IR) and Reporting, Certification and Accreditation (C&A) test support, coordination and maintenance of operation authorizations, investigating computing security incidents and violations, and GMD policy implementation enforcement.

Additional responsibilities include compliance with security program operating procedures; storing and disposing assigned classified material; security education of employees includes participation in IA training; coordinating security matters with host, customer, and appropriate Contractor security representatives, and support preparing and conducting security program reviews and self-inspections. Position will advise ISSO’s and SA’s.

Responsibilities include applying secure systems architecture and design methods, processes, tools, and techniques to ensure compliance with security requirements, directs, conducts and mitigates complex risk assessments and investigations. Provides leadership and mediation for compliance issues and solutions. Other responsibilities include acting as industry expert in investigative technologies and processes, oversees activities of incident response teams, Conducts research and develops advanced concepts and techniques, directs the development of training materials and enterprise wide processes, provides compliance and audit support and works under consultative direction. Travel may be required.
Qualifications
Qualifications: Minimimum of a Bachelor’s degree and over 4 years experience.or a Master’s degree is a plus with over 2 years experience. A technical degree is defined as any four year degree, or greater. 8 years experience may be substituted for a Bachelor’s degree. Years of education may be substituted for experience.

8570 Certification is required. Best candidate will have CISSP Certification or equivalent.

Other job related information Position requires US Citizenship. Applicants selected must have a current FINAL SECRET clearance – will be subject to a government security investigation and must meet eligibility requirements for accessing classified information. **Please indicate your current Security Clearance status (Active, Inactive, etc.) and Applicants must include their Security Clearance Level, Investigation Type and Investigation Date clearly on their resume.**

Successful candidate will have intimate knowledge of Department of Defense (DoD) 8500 series, Department of Defense Information Assurance Certification and Accreditation Process (DIACAP) processes. Must have extensive knowledge and experience using Information Assurance (IA) processes and technology, and good working knowledge of Windows and UNIX systems. Knowledge of missile defense programs is a plus.

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Nuclear Cyber Security IT Analyst in North Carolina

Wednesday, March 21st, 2012 at 8:02 pm  
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2842BR
Nuclear Cyber Security IT Analyst (Experienced)
NC-New Hill
Full Time
The primary focus of this job family is to plan, design, develop, implement and support the company’s information systems. The functions in this family include IT Applications Development & Maintenance, IT Architecture, IT Engineering, and other IT Infrastructure support functions. This level typically works under general supervision and exercises judgment.

Work in a challenging and changing environment, supporting all aspects of cyber security for the Nuclear Business Unit of Progress Energy at the Harris Nuclear Plant.

The successful candidate will be a member of the cyber security team that provides for prevention, detection, analysis and response to security incidents for plant digital assets. Key duties include: Reviewing all plant digital modifications to assess compliance with cyber security requirements and consulting with digital design engineers on software and system architecture. Assess plant digital assets for cyber vulnerability and risk. Participate in development of cyber security procedures and processes. Install, configure, monitor, and respond to network intrusion prevention systems, firewalls, and other security devices in addition to system alerts and incident reports. Maintain security monitoring, control, and analysis tools.

Provide 24/7 on-call support for the environment.

Analyzes client/technology requirements and develops/supports the computing technology environment. This level typically works under general supervision and exercises judgment. Knows and effectively uses fundamental concepts, practices, and procedures. Frequently work on projects or tasks that are fairly complex and varied.
Position requires a Bachelor’s degree and 1-4 years like-work experience. Four years of like-work experience may be substituted in lieu of a degree, or combination of education and like-work experience totaling 5 – 8+ years.
This position is responsible for providing Cyber Security support for the Harris Nuclear station within the Progress Energy Nuclear Generation Group.

Position specific responsibilities include (1) Vulnerability assessment of digital systems and components (2) Installation, configuration and monitoring of network and component intrusion prevention systems (3) Incident response to cyber events (4) Development and maintenance of cyber security documentation to ensure integrity of computer systems and conformance with the HNP Operating License, Technical Specifications and the Progress Energy NGG Quality Assurance Program, (5) Assist digital design engineers with plant modifications (6) Provide support to Nuclear Generation Group initiatives as directed to support Nuclear fleet projects and initiatives for Cyber Security across NGG (7) Serve as the liaison between Nuclear Engineering and Nuclear Security (8) Participate in plant committed programs including Emergency Response Organization, Self-Evaluation Program and plant outages throughout the Nuclear Generation Group.

Duties and Responsibilities
Position requires strong inter-personal and communication skills. Requires strong writing skills. Technical background and familiarity with desktop and server security tools including virus management software. Working knowledge of networking including TCP/IP and commonly used TCP/UDP ports and associated services. Working knowledge of LAN technologies and topologies. Candidate must have a working knowledge of common operating systems such as Windows 2000, 2003, and 2008, Linux, XP, and Windows 7. The position will require Engineering training as well as position specific qualification training. Candidates must be able to obtain critical group unescorted access at the Harris Nuclear Plant, and demonstrate the ability to work in Radiation Controlled and Vital plant areas. Position requires the ability to be on-call and provide support to the plant as needed to meet plant requirements for routine operation, planned refuel outages, and unplanned maintenance outages. Position requires the ability to work independently, must be able to determine work priorities and obtain resolution to items with minimal oversight. Position may require travel to any nuclear facility in the Carolinas and Florida to support project work. Security certification or SANS training is desirable {CISSP, CISA, CISM, SANS, ArcSight Certified Systems Analyst (ACSA), GIAC, GIAC Security Essentials Certification (GSEC), GIAC Certified Firewall Analyst (GCFW), Security +}. Previous nuclear experience is desirable.
4 year degree in an Engineering or Computer Science discipline or 8 years of demonstrated IT competency or military experience strong preferred.

In addition, five years or more year’s relevant experience within the nuclear environment is also strongly preferred.
Progress Energy is an Equal Employment Opportunity (EEO) employer and does not discriminate against employees or applicants for employment based on race, color, religion, sex, sexual orientation, national origin, age, disability, disabled veteran, or Vietnam Era Veteran status.
The Family and Medical Leave Act (FMLA) requires FMLA covered employers to post a notice of employee rights and responsibilities under the Act. Progress Energy is a covered employer and provides FMLA leave to eligible, qualifying employees. For additional details, click here.
Progress Energy’s mission is to provide a safe, secure working environment for personnel in the plants. The selected candidate may be required to obtain U.S. Nuclear Power Plant Unescorted Access and will participate in the company’s Fitness-for-Duty Program. Selected candidates may also be required to maintain qualifications and on-call responsibilities in support of the plant Emergency Response Organization (ERO), which means you are expected to arrive at your ERO duty station within the prescribed response times and fit for duty when on-call. Emergency response times are based on the distance in miles and the associated travel time from your residence to the plant emergency response facility that you are assigned. In order to obtain unescorted access, the selected candidate will be required to complete a Personal History Questionnaire (PHQ). Information from this form will be used to conduct an extensive background investigation as required by Title 10 of the Code of Federal Regulations.

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Post-Doctoral Fellow in Network Security in Cyber Security Lab at Tennessee State University

Wednesday, March 21st, 2012 at 8:01 pm  
Comments (4)

Description:

The Cyber Security Laboratory (http://cyberviz.tnstate.edu) at Tennessee State University (TSU) invites applications for a postdoctoral research position in the areas of network securityand cloud computing. The initial appointment will be for two years, with a third year possible pending satisfactory progress. The applicant will work closely with Dr. Sachin Shetty and his research team throughout the duration of the employment at TSU.

The responsibilities of the position include, but are not limited to:

  • Research in network security analysis for cloud computing platforms,both in terms of
  • theoretical models and methods, and practical applications and prototype systems.
  • Participation in external funded research projects
  • Acquisition of new research projects and funding
  • Leading a group of highly motivated Ph.D. students
  • Participation in teaching duties

We are looking for an outstanding candidate who is highly motivated to conduct top research, participate in teaching duties, and lead a group of graduate students. The technical requirements are:

  • A Ph.D. degree in electrical engineering, computer science or engineering, or a closely-related field.
  • A track record in highly competitive scientific research and publishing at conferences and scientific journals with global impact in the fields

To apply:

Applications should include a cover letter, a CV, statement of research interests (keep the length reasonable), and list of publications. Sample Publications are welcome. Please apply athttp://jobs.tnstate.edu .The applicant should also arrange for three or more referees to send letters of recommendation directly to

Sachin Shetty

Assistant Professor

Department of Electrical and Computer Engineering

Tennessee State University

Email: sshetty@tnstate.edu.

Web: http://faculty.tnstate.edu/sshetty

Tel: (615) 963-2160

When you apply, please mention that you saw this job on jobs.phds.org.Employer:

Tennessee State University, a public HBCU located in Nashville, is a major urban and comprehensive University whose unique characteristics distinctively shape its instructional, research and public service program. The University promotes positive, lifelong learning, scholarly inquiry and an environment that facilitates cultural, intellectual, social and ethical development for a diverse population of students.

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Software Engineer in Cyber Security at BT Americas in Boston, MA

Wednesday, March 21st, 2012 at 7:29 pm  
Comments (18)

BT Federal provides the government with IT and networking services that draw upon the expertise of our more than 100,000 employees worldwide with over 4,000 employees in the United States. We incorporate international government and commercial expertise to design, develop and manage advanced IT and networking solutions such as:

  • Identity and access management
  • Secure messaging
  • Wired, wireless and satellite networks
  • Mobile applications

As a global IT and networking service company with a reputation for innovation, BT has the resources to deliver large, complex projects yet our responsive BT Federal office is focused to be able to react quickly in our continually changing market.

Organization:  BT Federal

Title:  Software Engineer

Initial Assignment:  This is a direct-hire role with our BT Federal organization. The selected candidate will be initially assigned to MIT Lincoln Laboratory, pending acceptance by the client.

Background:

We are seeking a Software Engineer to work in the area of Cyber Situational Awareness and Decision Support. The desired candidate will be a strong systems architect who can design and then implement software systems. A working knowledge of computer and network security and the cyber domain is required, as is strong experience with Java, software architecture, and software development. Experience with Scala, C/C++, Perl or Python, Hadoop, network protocols, and network services is highly desired. Experience with J2EE, JavaScript, SQL, SOAP, WS-Security, UDDI, and Apache Camel is desired

Education and Experience Requirements:

  • An MS degree with 5 years of applicable work experience or a BS degree with 5-10 years of applicable work experience is required.

Knowledge Requirements:

  • Working knowledge of computer and network security and the cyber domain.
  • Strong experience with Java, software architecture, and software development.

Desired Skills:

  • Experience with Scala, C/C++, Perl or Python, Hadoop, network protocols, and network services is highly desired.
  • Experience with J2EE, JavaScript, SQL, SOAP, WS-Security, UDDI, and Apache Camel is desired.

Other MIT Lincoln Laboratory requirements:

  • All subcontractors under contract must be U.S. citizens and must hold active SECRET level Department of Defense clearance.
  • All subcontractors must be a W-2 employee of the agency to which the award is made.

Please note:

  • A resume consent form must be completed and signed by a selected candidate before his/her resume will be submitted to the client for consideration.
  • Resumes will be considered by BT Federal until March 28, 2012, unless an extension is authorized by our client.
  • Travel is an inherent part of this position.
  • BT Federal is an Equal Opportunity Employer.

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Cyber Security Project Manager At Verizon Managed Security Services

Wednesday, March 21st, 2012 at 7:09 pm  
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As a Cyber Security Project Manager with Verizon Managed Security Services you will be part of a growing team dedicated to delivering new services to our extensive list of Fortune 1000 business clients globally. Following a PMI framework your responsibilities will extend across all process groups and through each of the knowledge areas. A heavy focus on quality, efficiency, communications and scope management will be key to success in this role.

The candidate will contribute in the following capacities:

  • Deliver high value services to a large and demanding global clients, projects last from 60 -180 days, multiple projects will be the candidates responsibility at any given time
  • Manage a highly complex project in a loose matrixed environment
  • Leverage existing PM processes and corporate systems to coordinate the implementation of services in a mature product environment
  • Be the Single Point of Contact (“SPOC”) and advocate for the Customer within Verizon
  • Provide recommendations to Product Management and Development teams for service improvements
  • Fulfill the role of service assurance and quality assurance on behalf of the Customer
  • Provide training and education to internal Verizon teams, including SOC and engineering, on Customer contracts, SLAs, and specific network anomalies, to allow for operational support
  • Provide a consultative approach by performing continuous service analysis, gap analysis and service improvement plans as warranted
  • Identify areas to develop service improvements and revenue enhancements
  • Make a business cultural difference as the “everything as a service” and “total customer solutions” initiatives change the way managed security is delivered and experienced.

 

Required Skills & Experience

  • BS/BA with technical background
  • 7-10 years of experience with at least three years focused on project management
  • PMI PMP certification is required
  • Strong project management skills – writing and executing project, communication, monitoring, contingency, resource management., quality and scheduling plans
  • Ability to work in heavily matrixed environment
  • Ability to work with clients and gain their trust
  • Ability to think creatively in resolving customer issues
  • Ability to work with little direction, filling in blanks toward achieving end goals and milestones

 

Desired Skills & Experience

  • Fundamental network concepts helpful; security concepts preferred but not required

 

Employment requirements may include Background and Credit Check, Drug Testing and/or Skills Testing. Terremark Worldwide Inc. is an Equal Opportunity Employer.

 

Terremark, a Verizon Company, is a leader in transforming and securing enterprise-class IT on a global scale. A subsidiary of Verizon Communications Inc. (NYSE, NASDAQ:VZ), Terremark sets the standard for IT deployments with advanced infrastructure and managed service offerings that deliver the scale, security, and reliability necessary to meet the demanding requirements of enterprises and governments around the world. With a global network of data centers and a comprehensive portfolio of secure solutions, Terremark is helping enterprise and government executives realize the power and promise of the cloud today.

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